Refund Policy

Refund Policy RIGHT OF WITHDRAWAL: You have the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last good. To exercise the right of withdrawal, you must inform us (insert name, geographical address and, if available, telephone number, e-mail address) of your decision to withdraw from this contract by means of an explicit declaration (e.g. letter sent by post, fax or email). To this end, you can also use the model withdrawal form in the "Returns" section of this site, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Effects of withdrawal: If you withdraw from this contract, you will be reimbursed for all payments you have made to us, except the delivery costs, without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs as a result of such reimbursement. The refund may be suspended until receipt of the goods or until the consumer demonstrates that he has returned the goods, whichever comes first. Please return the goods or deliver them to Bezzi Simone via Marconi 10 zip code 38026 Ossana (TN) Italy Tel: +39 3281962098 - Email: ], without undue delay and in any case within 14 days from the day on which you communicated your withdrawal from this contract to us. The deadline is met if you send back the goods before the 14-day period has expired. The costs of returning the goods will be at your expense. You are only liable for any diminished value of the goods resulting from handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods. Furthermore, for any further issues, the European Commission provides an online dispute resolution platform, available at the following link:​ The right of withdrawal is attributed only to the consumer customer, i.e. a natural person who purchases goods for purposes not related to his professional activity.